Terms of Service

1. Agreement and provider identity

These Terms govern use of monydragon.com, MonyDragon accounts, estimates, subscriptions, credit purchases, consulting, software development, mentoring, and related support. “MonyDragon,” “we,” and “us” mean the service provider identified in the applicable quote, order, invoice, or written agreement. By creating an account, purchasing, or using a paid service, you agree to these Terms and the documents incorporated into your order. If an order, statement of work, or signed agreement conflicts with these Terms, the more specific signed document controls for that engagement.

You must be at least 18 and able to form a binding contract. If you act for an organization, you represent that you have authority to bind it.

2. Accounts and electronic communications

Provide accurate information, safeguard credentials and multi-factor authentication methods, and promptly report suspected compromise. You are responsible for activity through your account except to the extent caused by our breach of duty. You consent to receive transactional notices electronically. Marketing email and text consent are separate and optional.

3. Acceptable use

You may not use the site or deliverables to break the law; infringe rights; distribute malware; bypass access controls or usage limits; probe systems without written authorization; scrape protected data; impersonate others; facilitate fraud, harassment, or discrimination; or create a material security or safety risk. We may investigate suspected abuse and preserve relevant records.

4. Quotes, estimates, scope, and changes

Website prices, calculators, availability, timelines, and AI-assisted estimates are planning information, not binding offers. A binding project requires an accepted order or signed scope stating deliverables, assumptions, exclusions, dependencies, acceptance criteria, schedule, fees, and payment terms. Changes may affect price and timing and must be documented. Customer delays, missing access, late approvals, and third-party failures may extend schedules.

5. Customer materials and cooperation

You retain ownership of materials you provide and grant us a limited license to host, copy, transform, transmit, and otherwise use them to perform the service. You represent that you have the necessary rights and permissions. Do not provide regulated, export-controlled, highly sensitive, or third-party confidential data unless the written scope expressly authorizes it and identifies required safeguards.

6. AI and automated systems

AI systems, including large language models, may assist with discovery, estimating, code, testing, documentation, content, support drafts, and internal workflows. Output can be incomplete, inaccurate, insecure, biased, or unsuitable. Unless a signed scope says otherwise, AI output is not a substitute for independent professional review, testing, accessibility review, security review, or legal compliance. You are responsible for deciding whether and how to deploy or rely on deliverables. Employment-related AI use is governed by the separate candidate notice and remains subject to human review.

7. Deliverables, acceptance, and warranties

Deliverables and acceptance criteria are defined in the applicable order. You must inspect delivered work and report reproducible nonconformities within the stated review period. If no period is stated, acceptance occurs when you use the deliverable in production or confirm acceptance in writing. Any limited correction obligation is the exclusive warranty remedy unless a signed agreement states otherwise. Beta, prototype, estimate, sample, open-source, and third-party components are provided subject to their stated limitations and licenses.

8. Intellectual property

After full payment, you receive the rights to project-specific deliverables stated in the order. MonyDragon retains pre-existing and general-purpose tools, templates, know-how, workflows, prompts, libraries, design systems, utilities, and improvements that do not disclose your confidential information. Third-party and open-source materials remain subject to their own licenses. Feedback may be used without restriction or compensation, provided it does not identify you or disclose your confidential information.

9. Fees, taxes, refunds, credits, and subscriptions

You authorize the stated charges and must pay applicable taxes and approved pass-through costs. Deposits reserve capacity and are applied as the order states. Unless a written refund policy or mandatory law provides otherwise, completed services, used credits, custom work, and elapsed subscription periods are non-refundable. Subscriptions renew at the disclosed interval until cancelled; cancellation stops future renewal and does not erase accrued charges. Work may be paused for overdue amounts. You remain responsible for chargebacks or payment disputes made in bad faith.

10. Third-party services

Hosting, payment, email, communications, AI, analytics, integrations, app stores, and external platforms may have separate terms, fees, availability, and security practices. We are not responsible for third-party changes or outages outside our reasonable control. Links do not imply endorsement.

11. Confidentiality and security

Project confidentiality obligations must be stated in the applicable agreement. Each party should protect nonpublic information with reasonable care and use it only for the engagement. No internet service is completely secure, and you must maintain your own backups, access controls, and incident procedures appropriate to your use.

12. Disclaimers

Except for an express written warranty, the site, estimates, services, and deliverables are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, and error-free operation. We do not guarantee revenue, savings, rankings, leads, hiring outcomes, compatibility with future third-party changes, or any particular business result. Content is general information and not legal, tax, accounting, medical, investment, employment, or insurance advice.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or lost profits, revenue, data, goodwill, or business interruption, even if advised of the possibility. MonyDragon’s aggregate liability arising from a claim is limited to the amount paid for the specific service giving rise to that claim during the twelve months before the event. These limits do not apply where prohibited or to liability that cannot lawfully be limited.

14. Indemnification

To the extent permitted by law, you will defend and indemnify MonyDragon against third-party claims arising from your unlawful use, customer materials, instructions, products, violation of these Terms, or infringement caused by materials you supplied, except to the extent caused by MonyDragon’s negligence or willful misconduct. Any project-specific indemnity must be stated in a signed agreement.

15. Suspension and termination

We may suspend access reasonably necessary to address nonpayment, fraud, abuse, legal demands, or security risk. Either party may terminate as allowed by the applicable order. Terms that by nature should survive—including payment, intellectual property, confidentiality, disclaimers, liability limits, indemnity, and disputes—remain effective.

16. Governing law and disputes

Unless a signed agreement states otherwise, Oklahoma law governs without regard to conflict-of-law rules, and exclusive venue lies in the state or federal courts serving Tulsa County, Oklahoma. Before filing, the parties will attempt in good faith for 30 days to resolve the dispute through written notice, except for small-claims matters, urgent injunctive relief, intellectual-property misuse, security incidents, or collection of undisputed amounts. Mandatory consumer rights and nonwaivable law still apply.

17. Copyright and rights complaints

Send a detailed rights complaint to support@monydragon.com identifying the protected work, challenged material and location, your contact information, your good-faith belief, and your authority. We may remove or restrict material while reviewing a complaint.

18. General terms

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. Invalid provisions will be narrowed or severed while the remainder continues. A waiver must be in writing and is not continuing. You may not assign an engagement without consent; we may assign it in connection with a reorganization or transfer of the applicable business, subject to law. These Terms and incorporated documents are the complete agreement for general site use.

19. Changes and contact

Material updates will be posted with a new effective date and may require renewed acceptance for accounts or purchases. Questions and formal notices may be sent to support@monydragon.com or through the contact page. Legal entity name and notice address for a paid engagement appear on its quote, invoice, or signed agreement.

Effective Date: August 1, 2026 Version: 2026-08-01