Privacy Policy
Explains what data is collected, how it is used, how payments and support data are handled, and how AI/LLM processing may be involved.
Privacy Policy
1. Overview
This Privacy Policy explains how Mony Dragon collects, uses, stores, and shares information when you use the site, create an account, request services, make purchases, or communicate through support and project workflows.
2. Information We Collect
We may collect:
- account information such as name, email address, username, password hash, and profile details;
- contact and project information you choose to submit;
- payment and subscription records, excluding full card details handled by payment processors;
- support, chat, consultation, or project communication content;
- device, session, IP, and fraud-prevention information;
- usage and configuration data needed to operate the site.
3. AI and LLM Processing Disclosure
AI systems and LLM providers may be used to help process project prompts, development requests, quote generation, content generation, support drafts, and internal workflow assistance.
- Information you submit may be transformed into prompts or structured inputs for AI-assisted processing.
- AI outputs may be stored for service delivery, quality review, troubleshooting, or future project context.
- Sensitive information should only be submitted when necessary for the requested service.
4. How We Use Information
We use information to:
- create and secure accounts;
- deliver development, consulting, and support services;
- generate quotes, plans, or content;
- process purchases and manage subscriptions;
- detect abuse, fraud, spam, or platform misuse;
- improve reliability, operations, and customer experience;
- communicate about accounts, purchases, projects, or policy changes.
5. Sharing
Information may be shared with service providers that help operate the site, including payment processors, hosting vendors, email providers, analytics tools, and AI providers. Information may also be disclosed when required by law, to protect rights or safety, or in connection with business operations.
6. Payments
Payments are processed by third-party payment providers. The site stores transaction and subscription metadata needed for fulfillment, bookkeeping, fraud prevention, and support, but payment processor systems handle the most sensitive payment credentials.
7. Cookies and Session Data
The site may use cookies, local storage, session tokens, and similar technologies for authentication, preferences, security, and core functionality.
8. Retention
Information is retained for as long as reasonably necessary for account access, service delivery, legal obligations, fraud prevention, recordkeeping, dispute resolution, and platform integrity.
9. Your Choices
You may update profile information, manage some preferences, cancel subscriptions, or request account deletion through available site features. Some transactional or compliance records may be retained even after account deletion requests are processed.
10. Security
Reasonable technical and administrative safeguards are used, but no system can guarantee absolute security.
11. Children's Privacy
The site is not intended for children under 13, and accounts should not be created by users who are not legally allowed to use the service.
12. Changes
This Privacy Policy may be updated periodically. Updated versions become effective on the listed effective date, and continued use or new purchases may require renewed acknowledgement.
13. Contact
Questions about privacy practices can be sent through the site's support or contact channels.
Effective Date: March 18, 2026 Version: 2026-03-18